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Interrupted payments

A closed tab or a lost connection can cut a payment off halfway. icLens keeps every payment from the moment you approve it, so you can finish it later. It never sends the same payment twice.

  1. Go back to where you started: the same canister, network and OISY account.

  2. Open the payment again. icLens shows the original, kept payment instead of a new form.

  3. Choose Reconcile original payment. icLens reads the ledger and either finishes delivery or tells you what happened.

Unfinished payments to the Reserve are listed in Cycles › Payments, with Finish payment.

Result Meaning
Delivered The cycles reached the canister.
Accepted The ledger took the payment; delivery is still being checked.
Failed Nothing was sent, or it was refunded.
Reconciliation required icLens can’t yet tell. Don’t pay again: check first.

A balance going up isn’t proof on its own: the canister may be spending, or receiving other top-ups. Check the delivered amount.

When the Agent loses the reply to a top-up, it holds the Reserve until an owner checks it. In Cycles › History, an owner can use Close as spent once the ledger shows the outcome. It counts those cycles as spent and sends nothing. Automatic top-ups.

  • Don’t clear this browser’s data while a payment is unfinished: that’s where it’s kept.
  • A workspace backup doesn’t include payments.
  • If you need help, share the network, the canister ID and the block number. Never share your recovery phrase.